.chat-widget{display:none !important;position:fixed;bottom:90px;right:30px;z-index:998;font-family:Arial,sans-serif}.chat-toggle{width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,#FF0000 0%,#CC0000 100%);color:white;border:none;cursor:pointer;box-shadow:0 4px 12px rgba(255,0,0,0.4);display:flex;align-items:center;justify-content:center;font-size:24px;transition:all 0.3s;position:relative}.chat-toggle:hover{transform:scale(1.1);box-shadow:0 6px 20px rgba(255,0,0,0.6)}.chat-toggle .badge{position:absolute;top:-5px;right:-5px;background:#ff4444;color:white;border-radius:50%;width:20px;height:20px;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:bold}@media (max-width:768px){.chat-widget{bottom:20px;right:20px}.chat-toggle{width:56px;height:56px;font-size:22px}.chat-box{position:fixed;bottom:0;right:0;left:0;top:0;width:100%;height:100%;max-height:100vh;border-radius:0;margin:0}.chat-header{padding:12px 15px}.chat-avatar{width:35px;height:35px}.chat-header-title h3{font-size:16px}.chat-header-title p{font-size:11px}.chat-close{width:32px;height:32px;font-size:18px}.chat-messages{padding:12px}.chat-message{max-width:85%}.message-avatar{width:30px;height:30px;font-size:12px}.message-content{font-size:14px;padding:10px 12px}.quick-replies{padding:8px 12px;flex-wrap:wrap}.quick-reply-btn{padding:6px 12px;font-size:12px}.chat-input-container{padding:12px}#chatInput{font-size:14px;padding:10px 12px}.chat-send-btn{width:38px;height:38px;font-size:16px}.welcome-options{grid-template-columns:1fr;gap:8px;padding:12px}.option-btn{padding:12px;font-size:13px}}@media (max-width:480px){.chat-toggle{width:50px;height:50px;font-size:20px;bottom:15px;right:15px}.chat-header-title h3{font-size:15px}.message-content{font-size:13px;padding:8px 10px}.quick-reply-btn{padding:5px 10px;font-size:11px}}.chat-box{position:fixed;bottom:90px;right:30px;width:350px;height:500px;background:white;border-radius:15px;box-shadow:0 10px 40px rgba(0,0,0,0.3);display:none;flex-direction:column;overflow:hidden;animation:slideUp 0.3s ease-out}.chat-box.active{display:flex}@keyframes slideUp{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.chat-header{background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);color:white;padding:15px 20px;display:flex;align-items:center;justify-content:space-between}.chat-header-info{display:flex;align-items:center;gap:10px}.chat-avatar{width:40px;height:40px;border-radius:50%;background:white;display:flex;align-items:center;justify-content:center;font-size:20px;color:#667eea}.chat-status{display:flex;flex-direction:column}.chat-status h4{margin:0;font-size:16px;font-weight:600}.chat-status small{font-size:12px;opacity:0.9;display:flex;align-items:center;gap:5px}.status-dot{width:8px;height:8px;border-radius:50%;background:#4ade80;display:inline-block;animation:pulse 2s infinite}@keyframes pulse{0%,100%{opacity:1}50%{opacity:0.5}}.chat-close{background:none;border:none;color:white;font-size:24px;cursor:pointer;padding:0;width:30px;height:30px;display:flex;align-items:center;justify-content:center;border-radius:50%;transition:background 0.3s}.chat-close:hover{background:rgba(255,255,255,0.2)}.chat-messages{flex:1;padding:20px;overflow-y:auto;background:#f8f9fa;display:flex;flex-direction:column;gap:15px}.chat-message{display:flex;gap:10px;animation:fadeIn 0.3s ease-out}@keyframes fadeIn{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.chat-message.user{flex-direction:row-reverse}.message-avatar{width:32px;height:32px;border-radius:50%;background:#667eea;color:white;display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0}.chat-message.user .message-avatar{background:#28a745}.message-content{max-width:70%}.message-bubble{padding:10px 15px;border-radius:15px;background:white;box-shadow:0 2px 5px rgba(0,0,0,0.1);word-wrap:break-word}.chat-message.user .message-bubble{background:#667eea;color:white}.message-time{font-size:11px;color:#999;margin-top:5px;padding:0 5px}.typing-indicator{display:flex;gap:10px;padding:10px 15px;background:white;border-radius:15px;width:fit-content}.typing-dot{width:8px;height:8px;border-radius:50%;background:#667eea;animation:typing 1.4s infinite}.typing-dot:nth-child(2){animation-delay:0.2s}.typing-dot:nth-child(3){animation-delay:0.4s}@keyframes typing{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-10px)}}.quick-replies{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.quick-reply-btn{padding:8px 15px;border:1px solid #667eea;background:white;color:#667eea;border-radius:20px;font-size:13px;cursor:pointer;transition:all 0.3s}.quick-reply-btn:hover{background:#667eea;color:white}.chat-input-area{padding:15px;background:white;border-top:1px solid #e9ecef}.chat-input-wrapper{display:flex;gap:10px;align-items:center}.chat-input{flex:1;padding:12px 15px;border:1px solid #ddd;border-radius:25px;outline:none;font-size:14px;transition:border-color 0.3s}.chat-input:focus{border-color:#667eea}.chat-send-btn{width:40px;height:40px;border-radius:50%;background:#667eea;color:white;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:18px;transition:all 0.3s}.chat-send-btn:hover{background:#5568d3;transform:scale(1.1)}.chat-send-btn:disabled{background:#ccc;cursor:not-allowed;transform:scale(1)}.welcome-message{background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);color:white;padding:15px;border-radius:10px;margin-bottom:10px}.welcome-message h4{margin:0 0 5px 0;font-size:16px}.welcome-message p{margin:0;font-size:13px;opacity:0.9}.chat-messages::-webkit-scrollbar{width:6px}.chat-messages::-webkit-scrollbar-track{background:#f1f1f1}.chat-messages::-webkit-scrollbar-thumb{background:#667eea;border-radius:3px}.chat-messages::-webkit-scrollbar-thumb:hover{background:#5568d3}@media (max-width:768px){.chat-box{width:calc(100vw - 20px);height:calc(100vh - 120px);right:10px;bottom:80px}.chat-widget{right:10px;bottom:80px}}@keyframes bounce{0%,100%{transform:scale(1)}50%{transform:scale(1.2)}}.chat-toggle .badge{animation:bounce 1s infinite}